At OwneBooks.com, we strive to ensure customer satisfaction with our digital eBooks. Please read our Cancellation and Refund Policy carefully before making a purchase.
1. No Cancellations
- Since all products on OwneBooks.com are digital eBooks, orders cannot be canceled once the purchase is completed.
2. Refund Policy
- Due to the nature of digital products, all sales are final, and refunds are generally not provided.
- Refunds will only be issued under the following circumstances:
- The eBook file is corrupted or inaccessible, and we are unable to provide a working version.
- A duplicate purchase of the same eBook was made due to a technical error.
- The wrong eBook was delivered, and the correct one is unavailable.
3. Requesting a Refund
- To request a refund, contact us at ebook@ownebooks.com within 7 days of purchase.
- Provide your order details and a clear explanation of the issue.
- If eligible, we will process the refund within 5-7 business days.
4. Exchanges
- If you receive the wrong eBook, we will provide the correct file at no extra cost.
- Exchanges are only applicable if reported within 7 days of purchase.
5. Contact Us If you have any questions or need assistance, please contact us at:
Email: ebook@ownebooks.com
Website: OwneBooks.com